Administrator's and User's Guide for SFM HP-UX 11i v1 December 2006

Cause
The Email Consumer is disabled.
Solution
To check whether the Email Consumer is running, enter the following command at the HP-UX
prompt:
# ps -eaf grep sfmdb
The system registers the Email Consumer only when the first event subscription that has email
as the destination is created. As the Email Consumer is initially inactive, you can disable or enable
the Email Consumer only after an event subscription having an email as its destination, is created.
Ensure that you have entered the correct email address while subscribing to an event.
To enable the Email Consumer, enter the following command at the HP-UX prompt:
# /opt/wbem/bin/cimprovider -e -m EMEmailConsumerModule
If the Email Consumer is enabled, and the indications are not logged in the Event Archive, check
for error logs in the /opt/sfm/log/sfm.log file. For further assistance, contact the HP support
center.
NOTE: For you to enable or disable the Event Archive Consumer and the Email Consumer,
the CIM server must be running. EVWEB does not log events when the Event Archive Consumer
or the Email Consumer is disabled.
Problem
The response time for a command used to view indications from the Event Archive is long.
Cause
The locale on your system is set to a language other than English.
Solution
To improve performance of the Event Viewer, set the locale to English.
74 Troubleshooting SFM