Administrator's and User's Guide for SFM HP-UX 11i v1 December 2006

To check whether the Event Archive Database service is running, enter the following command
at the HP-UX prompt:
# ps -eaf grep sfmdb
If the output of this command is sfmdb, the Event Archive Database service is running.
If the Event Archive Database service is stopped, enter the following command at the HP-UX
prompt to start the service:
# /sbin/init.d/sfmdb start
If the Event Archive Database service is running and the problem persists, check for error logs
in the /opt/sfm/log/sfm.log file. For further assistance, contact the HP support center.
Problem
While you are accessing an event from the Event Archive, either of the following errors are
displayed:
Could not fetch the details of the events.
The connection to the database could not be established.
You receive the first message, if EVWEB is unable to access the details of an event stored in the
Event Archive. The second message indicates that the EVWEB is unable to establish a connection
with the Event Archive.
Cause
The Event Archive Database service is not running.
Solution
To check whether the Event Archive Database service is running, enter the following command
at the HP-UX prompt:
# ps -eaf grep sfmdb
If the output of this command is sfmdb, the Event Archive Database service is running.
If the Event Archive Database service is stopped, enter the following command at the HP-UX
prompt to start the service:
# /sbin/init.d/sfmdb start
If the Event Archive Database service is running and the problem persists, check for error logs
in the /opt/sfm/log/sfm.log file. For further assistance, contact the HP support center.
Problem
WBEM Indications are not logged in to the Event Archive.
Cause
The Event Archive Consumer is disabled.
Solution
To check whether the Event Archive Consumer is disabled, enter the following command at the
HP-UX prompt:
# ps -eaf grep sfmdb
If the Event Archive Consumer is disabled, enter the following command at the HP-UX prompt
to enable the Event Archive Consumer:
# /opt/wbem/bin/cimprovider -e -m EMArchiveConsumerModule
If the Event Archive Consumer is enabled and if the indications are still not logged in the Event
Archive, check for error logs in the /opt/sfm/log/sfm.log file. For further assistance, contact
the HP support center.
Problem
WBEM Indications are not mailed to your email address.
Troubleshooting EVWEB 73