Administrator's and User's Guide for SFM HP-UX 11i v1 December 2006

Cause 5
The indication providers are not loaded properly.
Solution
To check whether the EMS Wrapper Provider is loaded properly, complete the following steps:
1. Open the /opt/sfm/conf/FMLoggerConfig.xml file.
2. Using an editor, change the severity of logs from WARNING to INFORMATIONAL.
3. Enter the /opt/sfm/bin/fmdcontrol command with the
/opt/sfm/conf/FMLoggerConfig.xml option:
# /opt/sfm/bin/fmdcontrol /opt/sfm/conf/FMLoggerConfig.xml
4. Enter the following command to generate a sample indication:
# /etc/opt/resmon/lbin/send_test_event <monitor_name>
For example:
# /etc/opt/resmon/lbin/send_test_event disk_em
Events generated by the disk_em monitor are translated into indications and reported to
the CMS. You can view these indications in the Events List.
NOTE: You can create sample indications using only those monitors that are supported
on your system. For the list of monitors supported on your system, see the EMS Wrapper
Provider Data Sheet posted at: http://docs.hp.com/en/diag
5. Open the /opt/sfm/log/sfm.log file.
NOTE: The /opt/sfm/log/sfm.log file is the file specified in the Target field of the
FMLogger.xml file.
Use the information available in the file to analyze the problem.
6. When you complete testing, revert to the default severity settings in the
FMLoggerConfig.xmlfile using a text editor. If you do not revert to the default settings,
the logs consume more disk space.
Following is an example of how the sfm.log file is displayed when you change the logging
level to INFORMATIONAL, indicating that the provider is loaded properly:
04/19/04 03:36:32 EMSWrapper INFORMATIONAL 9596 Using port 49173
04/19/04 03:36:32 EMSWrapper INFORMATIONAL 9596 Provider Enabled
04/19/04 03:38:03 EMSWrapper INFORMATIONAL 9599 Registration for /storage/events/disks/default/0_0_0_2_0.6.0
Accepted. RequestID : 63700993
04/19/04 03:38:03 EMSWrapper INFORMATIONAL 9599 Registration for /system/events/chassis/chassis_log
Accepted. RequestID : 64552961
04/19/04 03:38:03 EMSWrapper INFORMATIONAL 9599 Registration for
/system/events/core_hw/core_hw Accepted.
RequestID : 65404929
Troubleshooting EVWEB
Problem
While you are deleting an event stored in the Event Archive, the following error message is
displayed:
An error occurred while deleting the event.
You receive this error message when EVWEB is unable to delete an event from the Event Archive.
Cause
The Event Archive Database service is not running.
Solution
72 Troubleshooting SFM