HP-UX System Administrator's Guide: Configuration Management

Table 5-3 Troubleshooting the FTP Connection to a PC
TROUBLESHOOTING INFORMATION
If the connection is not successful, FTP will let you know that the connection failed. The displayed
error message will vary depending on what is the cause of the failed connection:
□ ftp: connect: Connection refused
The most likely cause of this message is:
– Problem: The FTP publishing service on the Windows NT-based PC is not running (has not
been started).
Solution: Start the FTP server on the PC.
□ ftp: connect: Connection timed out
Possible causes of this error message include:
– Problem: Your PC is not currently running.
Solution: Make sure your PC is turned on, and running (the Windows NT operating system
has been booted).
– Problem: Your PC is not currently reachable on the network.
Solution: Make sure that the your PC is physically connected to the network and that there
are no network outages or breaks between your PC and your HP-UX system.
□ ftp: vectrapc1: Unknown host
Possible causes of this error message include:
– Problem: You typed the name of your PC incorrectly.
Solution: Verify that you entered the name of your PC correctly in the open command.
Depending on where in your network structure the PC is located with respect to your HP-UX
system, it might be necessary to fully qualify the PC name. For example:
ftp> open vectrapc1
is probably sufficient if your PC is on your local network segment, but a more fully qualified
name, for example:
ftp> open vectrapc1.net2
or
ftp> open vectrapc1.net2.corporate
will likely be needed to access your PC if it is located elsewhere in your network (across a
router or gateway). If all of the above fail, try using the IP address of the PC in place of the
name. For example:
ftp> open 15.nn.xx.2
– Problem: Your PC is not formally known to your network
Solution: Make sure that networking services, particularly TCP/IP services have been properly
configured on your Windows NT operating system. The computer must have its own valid
IP address, and you must assign it a DNS host name and domain. These are assigned via the
Network service in the Windows NT Control Panel.
Configuring File Transfer Protocol (FTP) 93