Software Distributor (SD-UX) Administration Guide HP-UX 11i v1, 11i v2, and 11i v3 (762797-001, March 2014)

Table Of Contents
/usr/sbin/swagentd -k
You can also kill and restart a currently running daemon by typing:
/usr/sbin/swagentd -r
Cannot Read a Tape Depot
If you are trying to access a tape depot and see the following error message in the daemon logfile,
it means that the tape is either corrupt or is not in SD-UX format.
ERROR: The INDEX file on the source did not exist or could
not be read.
ERROR: The target <depot_path> could not be opened.
Resolution
Make sure that you have correctly specified the tape device and that the correct tape is in the
drive. SD-UX only reads tapes that are in SD-UX format. For example, SD-UX does not read update
format tapes.
Installation Fails
An installation may fail while only part way through the process.
Resolution
SD-UX gives you several restart options:
Re-execute the same command from the command line.
Recall the session file swinstall.last that was automatically saved for you. (See “Session
Files” (page 39).)
Reset the checkpointing options.
By default, SD-UX checkpoints to the fileset level, meaning that the operation will start
transferring files with the last fileset to be attempted. By setting the reinstall_files option
to false, SD-UX restarts distribution and installation with the file that was last attempted. (SD-UX
does not support checkpointing below the file level.)
You can override all checkpointing by setting both the reinstall and reinstall_files
options to true. See Appendix A (page 227) for more information.
swinstall or swremove Fails With a Lock Error
swinstall or swremove fails with the following message:
Cannot lock / because another command holds a conflicting lock.
The process id of that command is ####.
Resolution
Another SD command is running that prevents the swinstall or swremove command from
running. Wait for that command to finish and try again.
Use of Square Brackets ([ and ]) Around an IPv6 Address Causes an Error
Commands such as swinstall, swlist, and so on used with IPv6 address enclosed in square
brackets, fail with an error.
For example:
swlist @ [2620:0:a07:e020:21a:4bff:fef3:90e8], fails with the following error:
# Initializing...
ERROR: Could not contact host "a". Make sure the hostname is correct
and an absolute pathname is specified (beginning with "/").
260 Troubleshooting