Software Distributor Administration Guide HP-UX 11i v1, 11i v2, and 11i v3 (5900-2561, March 2013)

it means SD-UX could not contact the daemon program on a specific target system. Note that this
may occur even if you haven’t specified any targets, for example, if the daemon on your local host
is not running.
Resolution
If the SD-UX daemon/agent is not installed on a given target system, you must install it before you
can use SD-UX.
If you’ve verified that the daemon/agent component has been installed on a target system and
you still have trouble contacting it, check to see that the daemon is running:
1. On the target system, type:
ps -e | grep swagentd
2. If the daemon does not appear to be running, you can start it by typing (as root on the target
system):
/usr/sbin/swagentd
3. If you attempt to start a daemon when one is already running, you will see a message about
the other daemon; this is harmless.
You can also kill and restart a currently running daemon by typing:
/usr/sbin/swagentd -r
Other possible causes for this problem are listed in the section “Connection Timeouts and Other
WAN Problems ” (page 266).
TIP: An easy way to determine if a target system has the SD-UX daemon installed and running
is to type:
/usr/sbin/swlist -l depot @ <one or more target hostnames>
which will attempt to contact each target to get a list of registered depots. Those targets which
have the SD-UX daemon installed will report either:
# Initializing...
# Target <hostname> has the following depot(s):
# <...insert list of depots...>
or
# Initializing...
WARNING: No depot was found for <hostname>.
For more information on daemon activity, see the daemon logfile in /var/adm/sw/
swagentd.log.
B.2.2 GUI Won’t Start or Missing Support Files
You can start the GUI in these ways:
• For swinstall, swcopy, or swremove, type the command with no additional options or
arguments.
• Include the -i option with any other options and arguments when you type the command on
the command line. (Required for swlist.)
• For the Job Browser, type sd on the command line.
When using the GUI, you might encounter these problems:
• Can’t open the display or display is set incorrectly
• Missing GUI support files
B.2 Common Problems 263