HP-UX SNAplus2 Diagnostics Guide

Resolving Common Problems
Overview
Chapter 232
Overview
This chapter identifies some of the more common problems that users
may experience when running SNAplus2. The steps suggested here
should help you to resolve most of these problems.
This chapter describes the following:
• Basic checks that you should always perform whenever you
experience a problem
• Specific problems and the steps that you should take to investigate
them further
• The procedure for reporting a problem through your support channel
if you are unable to resolve the problem yourself by following the
steps described
Some of the checks that you will need to perform require you to check
configuration information using either the Motif administration program
or the command-line administration program. This manual describes
what you need to check but you should refer to the following for more
details on how to check it:
• If you are using the Motif administration program, refer to its online
help for detailed information on particular tasks and fields
• If you are using the command–line administration program, refer to
its on line help for detailed information on the commands and their
parameters, and also to the HP-UX SNAplus2 Administration
Command Reference