STM: Overview

STM Overview: Tool Types
STM supports several different types of tools. Each tool type has a different purpose and a different level of
interactivity:
Information tools
Provide quick access to the most useful information about a particular device.
Verifiers
Provide a quick verification that a particular device is properly connected and functional.
Exercisers
Stress the hardware and assist in reproducing intermittent problems.
Diagnostics
Thoroughly test a particular device and isolate any failures down to the most suspect field replaceable unit
(FRU).
Utilities
Are support tools which are not device specific. Current tools include logging and disk backup tools.
Most tool types are launched from the main user interface and are fully automated, requiring minimal user
interaction. Options for these tools are set through the main user interface.
Verifiers, exercisers and information tools require no license to run. Some of the other tools may require a
license. To see the license level required for the tools available on a device, perform a "current device status"
request on the device. For example in xstm, select the device, then select "Current Device Status" from the
Device pull-down menu.
STM Overview: Architecture
The HP Support Tool Manager uses a client/server architecture to allow for either local or remote execution,
providing you with the flexibility you need to diagnose your system.
STM is divided into a User Interface (client) and Support Tools (server) modules. The User Interface module
enables three types of user access - Graphical, Menu, or Command Line - and provides an interface to the Support
Tools. The Support Tools module contains the Automatic Configuration Mapper, Exercisers and Verifiers. The
User Interface module runs on the Control System and the Support Tools module runs on the System Under Test.
This distributed structure provides for the highest performance of execution for the Support Tool Manager. By