STM Online Help: mstm Online Help (menu interface)

Device not displayed in the map
If the kernel cannot bind in the appropriate drivers, or is unable to recognize the hardware, STM cannot
communicate with the hardware in order to identify it.
For new hardware (if you have attached new hardware or powered up previously unpowered hardware):
1. Execute an ioscan command at the OS prompt.
2. Run the Remap System command from the System menu in STM.
For software problems, try the following:
1. Add the driver to the kernel.
2. Rebuild the kernel.
For hardware problems, try the following:
1. Reset the device.
2. Reseat the cables.
3. Reboot the system.
4. Replace the device.
Report STM defects through an HP representative. HP personnel should use the CHART defect-tracking
program with the project name diag.stm.tools.hpux or diag.stm.ui.hpux.
NOTE: Be sure to include the information from the Map Log and ioscan -kf commands.
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Device listed as "Unknown" in map
The Map Log should indicate the cause of this problem, as well as what do about it.
You can determine if you have an old version of STM by checking the Release Notes at
/usr/sbin/stm/Rel_NOTES.STM.
HP personnel can file an SR, use product number B4708AA and product name STM.
NOTE: Be sure to include the information from the Map Log and ioscan -kf commands.
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Tools disabled
Consult the following for the information needed to determine the cause for an unavailable tool:
Curr Dev Status
Sys Act Log
Current License Level
The message "Tool expected?" indicates that a particular tool should be available. Whether this is the case
can be determined by checking the Release Notes (/usr/sbin/stm/Rel_NOTES.STM). It can also be