STM Online Help: mstm Online Help (menu interface)

Utility Tool Activity Log
The Utility Tool Activity Log allows you to review details of the most recent execution of the Utility
support tool against all selected devices. The log dialog allows you to view, save, and print the contents of
the log, as desired.
To view the Utility Tool Activity Log for all selected devices, do the following:
1. Select the "tools" function pulldown menu.
2. Select "utility".
3. Select "utility act log".
The "Tool Activity Log" for the Utility tool will be displayed.
Top
Utility Tool Failure Log
The Utility Tool Failure Log allows you to review details of failures encountered during the most recent
execution of the Utility support tool against all selected devices. The log dialog allows you to view, save,
and print the contents of the log, as desired.
To view the Utility Tool Failure Log for all selected devices, do the following:
1. Select the "tools" pulldown menu.
2. Select "utility".
3. Select "utility fail log".
The "Tool Failure Log" for the Utility tool will be displayed.
Top
Troubleshooting the Support Tools Manager
Occasionally, you may have problems running the Support Tools Manager. While such problems will
occur infrequently, if at all, the following are the situations you are most likely to encounter, with their
proposed fixes:
Device not displayed in the map
Device listed as "Unknown" in map
Tools disabled
UI cannot connect to a system
Tool goes into HUNG state
Cannot start tools
Top