STM Online Help: cstm Online Help (command-line interface)

To view the Utility Tool Activity Log for a particular tool, do the following:
1. Type UtilActLog or "UAL".
The "Tool Activity Log" for the Utility tool will be displayed.
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Utility Tool Failure Log
The Utility Tool Failure Log allows you to review details of failures encountered during the most recent execution of
the Utility support tool against a specific device. The log dialog allows you to view, save, and print the contents of the
log, as desired.
To view the Utility Tool Failure Log for a particular tool, do the following:
1. Type UtilFailLog or "UFL".
The "Tool Failure Log" for the Utility tool will be displayed.
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Troubleshooting the Support Tools Manager
Occasionally, you may have problems running the Support Tools Manager. While such problems will occur
infrequently, if at all, the following are the situations you are most likely to encounter, with their proposed fixes:
Device not displayed in the map
Device listed as "Unknown" in map
Tools disabled
UI cannot connect to a system
Tool goes into HUNG state
Cannot start tools
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Device not displayed in the map
If the kernel cannot bind in the appropriate drivers, or is unable to recognize the hardware, STM cannot communicate
with the hardware in order to identify it.
For new hardware (if you have attached new hardware or powered up previously unpowered hardware):
1. Execute an ioscan command at the OS prompt.
2. Run the Remap System command from the System menu in STM.
For software problems, try the following:
1. Add the driver to the kernel.
2. Rebuild the kernel.