Event Information Tools: Console Logger

Logger at a time will result in erratic and unpredictable behavior.
NOTE: To ensure that you only have one copy of the Console Logger running at a time, always start/stop
the Console Logger from "Administrative Tools", described above. If you start/stop the Console Logger
from DOS, you may end up with more than one copy of the Console Logger running at one time.
To ensure that you only have one copy of the Console Logger running at one time:
1. Go to the Windows Task Manager.
2. Click on "Processes".
3. Click on "Image Name" to sort all processes.
4. Determine how many "conslogd.exe" processes are currently running: there should only be one.
5. If you see that there is more than one "conslogd.exe" process running, select one by clicking on it.
6. Click on "End Process".
7. Repeat Steps 5 and 6, until there is only one "conslogd.exe" process still running.
Troubleshooting Tips
The following are general troubleshooting tips when using the Console Logger:
1. Follow the instructions immediately above to ensure that you are only running one copy of the
"conslogd.exe" process.
2. Go to the C:\Program Files\Hewlett-Packard\EIT\var\log directory, to examine the contents of
"conslogd.log" or "conslogd.log.old" (the archived copy of "conslogd.log). "conslogd.log" contains
the Console Logger log status and error messages; for example, it would tell you why telnet to an
MP failed (due to incorrect IP address, invalid username/password, etc.).
3. You should be able to edit the configuration file on the fly. If you find that you cannot do so, do the
following:
1. Stop the Console Logger.
2. Edit the configuration file.
3. Restart the Console Logger.
Troubleshooting Guide for HP-UX
1. Make sure that both the conscontroller and conslogd processes are running on the system.
Enter the command "ps -ef | grep conscontroller" and "ps -ef | grep conslogd".
2. If either of the above processes are not running, stop the console logger (/sbin/init.d/conslogd_rc
stop) and re-start the console logger (/sbin/ini.d/conslogd_rc start).
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Last updated: Friday November 18, 2005