Event Information Tools: Console Logger

ManualsBrandsHP ManualsSoftwareHP-UX Online Diagnostics Software

Table of Contents

Console Logger

Product Overview

How to Find the Version of Console Logger

Getting Started with the Console Logger

Configuring the Console Logger

User Interface

Error Handling

Troubleshooting Guide for Windows

Troubleshooting Guide for HP-UX

Console Logger

Product Overview

Purpose of the Console Logger

The Management Processor (MP), otherwise known as the Guardian Service Processor (GSP), console log

captures the commands typed at the console, the response displayed, and alert messages generated by the

system.

The Console Logger is a part of Event Information Tools (EIT), running on the Support Management

Station (SMS), that retrieves the console information from the MP and places it on the SMS in a

continuous log format. When the file reaches its user-defined size limit (the default size is approximately

2MB), it is archived and a new file is used.

The issue is that the MP doesn't have the memory to store very much information. The goal is to create a

running log that can be used to troubleshoot failures that run past a single boot. By archiving this

information on the SMS, we are able to reach Root Cause Analysis (RCA) much more quickly and

improve our ability to remotely diagnose failures.

The Console Logger works on Windows SMS systems. It can retrieve console log data from any hp

Superdome-compatible MP.

Preconfigured Login/Password

Summary of content (10 pages)

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Table of Contents Console Logger Product Overview How to Find the Version of Console Logger Getting Started with the Console Logger Configuring the Console Logger User Interface Error Handling Troubleshooting Guide for Windows Troubleshooting Guide for HP-UX Console Logger Product Overview Purpose of the Console Logger The Management Processor (MP), otherwise known as the Guardian Service Processor (GSP), console log captures the commands typed at the console, the response displayed, and alert messages gen
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In order to run the Console Logger, you will need to enter the user name and password. How to Find the Version of Console Logger On HP-UX: "/sbin/init.d/conslogd_rc version" prints the version of Console Logger. On Windows: Select the properties of "C:\Program Files\Hewlett-Packard\EIT\opt\bin\daemons\conslogd.exe". The "Description" field contains the version information. Getting Started with the Console Logger Before you can start using the Console Logger, you must modify the configuration file.
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Run the Utility to Generate An Encrypted Password Follow these steps to generate an encrypted password for the configuration file: 1. Change directory to the following location: HP-UX: cd /opt/smstools/bin Windows: cd c:\Program Files\Hewlett-Packard\EIT\opt\bin 2. Run the "encryptpasswd" executable. 3.
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the sample configuration file, below, by removing the "#" at the beginning of the line; then replace "5" with the desired value. If you want to accept the default value for the polling cycle (in this case, "5"), then do nothing to this section of the configuration file; i.e., leave the statement "#POLLING_CYCLE=5" as it is. 4. Save your Notepad file, being careful to not change the file name.
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Configuring the Console Logger A configuration file will be used to contain information such as Management Processor (MP) IP address, user name, password, etc.
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#MP=mp2.cup.hp.com,16.23.48.0,user2,secret2 ####################################################### # # POLLING_CYCLE # Every POLLING_CYCLE minutes, the console logger connects # to each MP specified in the above list. It must poll # each MP console log often enough to prevent console # data from being lost due to the log becoming full. However, # it must not poll so often that it becomes a burden on the # MP, preventing it from being able to perform it's other # duties in a timely manner.
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#MAX_LOG_DATA_FILE_SIZE=1000000 ########################################################### # # Console Logger program log file Size # # This is an optional field. There are two sets of default # values. If no MAX_PROG_LOG_FILE_SIZE entry is specified, we # use a default value of 1,000,000 (about 1MB); if this entry # has a value of less than 100,000 (about 100KB), we use # a default minimum value of 100,000.
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C:\Program Files\Hewlett-Packard\EIT\var\config\conslogd.cfg Console Logger Outputs The location of the Console log file is: C:\Program Files\Hewlett-Packard\EIT\var\log\{MP_Name}_{Partition}.txt For example, mp1.hp.com_1.txt (console log file for MP mp1 and partition 1). NOTE: This file (i.e., "C:\Program Files\Hewlett-Packard\EIT\var\log\{MP_Name}_{Partition}.txt") will contain control characters, if the console displayed control characters.
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POLLING_CYCLE does not exist- using default: 5 MAX_LOG_DATA_FILE_SIZE does not exist- using default : 2000000 MAX_PROG_LOG_FILE_SIZE does not exist- using default : 1000000 end timestamp Begin timestamp No MP entry can be found in C:\Program Files\HewlettPackard\EIT\var\config\conslogd.cfg end timestamp Begin timestamp No valid MP entry can be found in C:\Program Files\HewlettPackard\EIT\var\config\conslogd.
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Logger at a time will result in erratic and unpredictable behavior. NOTE: To ensure that you only have one copy of the Console Logger running at a time, always start/stop the Console Logger from "Administrative Tools", described above. If you start/stop the Console Logger from DOS, you may end up with more than one copy of the Console Logger running at one time. To ensure that you only have one copy of the Console Logger running at one time: 1. 2. 3. 4. 5. 6. 7. Go to the Windows Task Manager.