HP Storage Provisioning Manager (SPM) User Guide (5992-5070, March 2010)

Creating a service request
To create a new service request:
1. From the Global menu, select Catalog > New > Request.
Alternatively, from the Navigation tree, select Service Requests, then click the Actions New Service
Request button at the bottom of the window.
The Service Request Properties dialog box displays.
2. Enter a description of the service request in the Description field of the dialog box.
3. Click the OK button.
The request is added to the catalog, and the service requests (including the one just added)
display in the List View.
Modifying a service request
To modify an existing service request:
1. From the Navigation tree, expand Catalog, then select Service Requests.
The list of service requests displays in the List View pane and under Service Requests in the
Navigation tree.
2. Select the appropriate service request, then click the Actions Properties button at the bottom of
the screen.
The service request-specific Service Request Properties dialog box opens.
3. Enter a description of the service request in the Description field.
All other service request information is updated automatically by SPM.
4. Click OK.
Deleting a service request
To delete a service request:
1. From the Navigation tree, expand Service Requests, then click on the desired service request
name.
2. Click the Actions Delete button at the bottom of the window.
The Delete service request verification dialog box displays.
3. Click the Yes button in the verification dialog box.
Managing goals
A goal represents a request for a single volume service. Each goal contains a list of constraints
(requirements) which describe the storage desired from the catalog, as well as service delivery
requirements in the case of the presentation constraint.
Managing storage catalog entities48