LDAP-UX Client Services B.04.00 Administrator's Guide
Administering LDAP-UX Client Services
Troubleshooting
Chapter 4134
If the output shows ldap is not being searched, check
/etc/nsswitch.conf to make sure ldap is specified. If
username
is not
found, make sure that user is in the directory and, if using a proxy
user, make sure the proxy user is properly configured.
If nsquery(1) displays the user’s information, make sure
/etc/pam.conf is configured correctly for ldap. If /etc/pam.conf is
configured correctly, check the directory’s policy management status.
It could be the directory’s policy management is preventing the bind
because, for example the user’s password has expired or the login
retry limit has been exceeded. To check this try an ldapsearch
command and bind as the user, for example:
cd /opt/ldapux/bin
./ldapsearch -h
servername
-b “
basdDN
” uid=
username
(get
user’s DN)
./ldapsearch -h
servername
-b “
baseDN
”-D"
userDN
" -w passwd \
uid=
username
where
userDN
is the DN of the user who cannot log in and
username
is the login of the user. If you cannot bind as the user, check if any
directory policies are preventing access.
See below for an example of determining the user’s bind DN.
• Display the current configuration profile and check all the values to
make sure they are as you expect:
cd /opt/ldapux/config
./display_profile_cache
In particular, check the values for the directory server host and port,
the default search base DN, and the credential level. Also, if you have
remapped any standard attributes to alternate attributes, or defined
any custom search descriptors, make sure these are correct and exist
in your database. If any of these are incorrect, correct them as
described in “Modifying a Profile” on page 122.
• If you are using a proxy user, make sure the configuration is correct
as described under “Verifying the Proxy User” on page 120.
• Make sure the client system can authenticate to the directory and
find a user in the directory by searching for one of your user’s
information in the directory. Use the ldapsearch command and
information from the current profile.