LDAP-UX Client Services B.04.00 Administrator's Guide

Administering LDAP-UX Client Services
Troubleshooting
Chapter 4 133
Step 8. Examine the log file at /var/adm/syslog/debug.log to see what actions
were performed and if any are unexpected. Look for lines containing
“PAM_LDAP.”
TIP Enable PAM logging only long enough to collect the data you need
because logging can significantly reduce performance and generate large
log files.
You may want to move the existing log file and start with an empty file:
mv /var/adm/syslog/debug.log /var/adm/syslog/debug.log.save. Then
restore the file when finished.
Netscape Directory Server Log Files
You can view log files to see if any unusual events have occurred with
your directory. The Netscape Directory Server for HP-UX logs
information to files under
/var/opt/Netscape/server4/slapd-< serverID >/logs
where slapd-< serverID> is the name of your directory server.
The error logs contain start-up, shut-down, and unusual events. The
access logs contain all requests. See the Netscape Directory Server
Administrator’s Guide for details.
User Cannot Log on to Client System
If a user cannot log in to a client system, perform the following checks.
• Use a command like pwget(1) with -n, or nsquery(1)
1
to verify that
NSS is working:
pwget -n username
nsquery passwd username
1. nsquery(1) is a contributed tool included with the ONC/NFS
product.