HP-UX IPFilter Version 17 Release Notes

7 Support and Other Resources
7.1 Contacting HP
7.1.1 Before you contact HP
Be sure to have the following information available before you contact HP:
Technical support registration number (if applicable)
Product serial number
Product identification number
Applicable error message
Add-on boards or hardware
Third-party hardware or software
Operating system type and revision level
7.1.2 HP contact information
For the name of the nearest HP authorized reseller:
See the Contact HP worldwide (in English) webpage (http://welcome.hp.com/country/us/
en/wwcontact.html).
For HP technical support:
In the United States, for contact options see the Contact HP United States webpage (http://
welcome.hp.com/country/us/en/contact_us.html). To contact HP by phone:
— Call 1-800-HP-INVENT (1-800-474-6836). This service is available 24 hours a day, 7 days
a week. For continuous quality improvement, calls may be recorded or monitored.
— If you have purchased a Care Pack (service upgrade), call 1-800-633-3600. For more
information about Care Packs, refer to the HP website (http://www.hp.com/hps).
In other locations, see the Contact HP worldwide (in English) webpage (http://
welcome.hp.com/country/us/en/wwcontact.html).
7.1.3 Subscription service
HP recommends that you register your product at the Subscriber's Choice for Business website:
http://www.hp.com/country/us/en/contact_us.html
After registering, you will receive email notification of product enhancements, new driver
versions, firmware updates, and other product resources.
7.1.4 Documentation feedback
HP welcomes your feedback. To make comments and suggestions about product documentation,
send a message to feedback@fc.hp.com. Include the document title and manufacturing part
number. All submissions become the property of HP.
7.2 Related Information
The list below contains documentation related to the HP-UX IPFilter product.
HP-UX IPFilter Version 17 Administrator’s Guide (5900–0395A)
HP-UX IPFilter Version 17 Release Notes (5900–0396A)
HP-UX IPFilter documentation is available from the following sources:
The HP Technical Documentation web Site at:
http://docs.hp.com/en/internet.html
7.1 Contacting HP 25