HP-UX IPFilter v18.21 Administrator Guide HP-UX 11i v3 (761995-001, March 2014)

16 Support and other resources
Contacting HP
Before you contact HP
Be sure to have the following information available before you call contact HP:
• Technical support registration number (if applicable)
• Product serial number
• Product model name and number
• Product identification number
• Applicable error message
• Add-on boards or hardware
• Third-party hardware or software
• Operating system type and revision level
HP contact information
For the name of the nearest HP authorized reseller, see the Contact HP worldwide (in English)
webpage (http://www.hp.com/country/us/en/wwcontact.html).
For HP technical support:
• In the United States, for contact options see the Contact HP United States webpage (http://
www.hp.com/country/us/en/contact_us.html). To contact HP by phone:
◦ Call 1-800-HP-INVENT (1-800-474-6836). This service is available 24 hours a day, 7
days a week. For continuous quality improvement, calls may be recorded or monitored.
◦ If you have purchased a Care Pack (service upgrade), call 1-800-633-3600. For more
information about Care Packs, see the HP website (http://www.hp.com/hps).
• In other locations, see the Contact HP worldwide (in English) webpage (http://
welcome.hp.com/country/us/en/wwcontact_us.html).
Subscription service
HP recommends that you register your product at the Subscriber's Choice for Business website:
http://welcome.hp.com/country/us/en/wwcontact_us.html. After registering, you will receive
email notification of product enhancements, new driver versions, firmware updates, and other
product resources.
Related information
For information about HP-UX Bastille, see the HP-UX Bastille User Guide at: HP Support Center.
For additional information about HP-UX IPFilter, see HP-UX IPFilter documentation at HP-UX Security
Documentation —> HP-UX IPFilter.
Typographic conventions
This document uses the following typographical conventions:
%, $, or # A percent sign represents the C shell system prompt. A dollar sign
represents the system prompt for the Bourne, Korn, and POSIX
shells. A number sign represents the superuser prompt.
Contacting HP 99