HP-UX IPFilter V18.0 Administrator Guide for HP-UX 11i v3

16 Support and other resources
16.1 Contacting HP
16.1.1 Before you contact HP
Be sure to have the following information available before you call contact HP:
• Technical support registration number (if applicable)
• Product serial number
• Product model name and number
• Product identification number
• Applicable error message
• Add-on boards or hardware
• Third-party hardware or software
• Operating system type and revision level
16.1.2 HP contact information
For the name of the nearest HP authorized reseller, see the Contact HP worldwide (in English)
webpage (http://www.hp.com/country/us/en/wwcontact.html).
For HP technical support:
• In the United States, for contact options see the Contact HP United States webpage (http://
www.hp.com/country/us/en/contact_us.html). To contact HP by phone:
◦ Call 1-800-HP-INVENT (1-800-474-6836). This service is available 24 hours a day, 7
days a week. For continuous quality improvement, calls may be recorded or monitored.
◦ If you have purchased a Care Pack (service upgrade), call 1-800-633-3600. For more
information about Care Packs, see the HP website (http://www.hp.com/hps).
• In other locations, see the Contact HP worldwide (in English) webpage (http://
welcome.hp.com/country/us/en/wwcontact_us.html).
16.1.3 Subscription service
HP recommends that you register your product at the Subscriber's Choice for Business website:
http://welcome.hp.com/country/us/en/wwcontact_us.html. After registering, you will receive
email notification of product enhancements, new driver versions, firmware updates, and other
product resources.
16.1.4 Documentation feedback
HP encourages your comments concerning this document. We are committed to providing
documentation that meets your needs. To make comments and suggestions about product
documentation, see http://www.hp.com/bizsupport/feedback/ww/webfeedback.html.
Include the document title, manufacturing part number, and any comment, error found, or suggestion
for improvement you have concerning this document. All submissions become the property of HP.
16.2 New and changed information in this edition
The following additions and changes have been made for this edition.
94 Support and other resources