Internet Express for Tru64 UNIX Version 6.10 Installation Guide (5900-1416, March 2011)

4 Troubleshooting the Installation
This chapter describes problems you might encounter during the installation and configuration of
Internet Express software and suggests corrective action.
Delayed response
If a step in the browser-based installation procedure appears to be taking a long time to complete,
scroll to the bottom of the form to check its status. The step may be complete but the status message
might not be visible unless you scroll to the bottom of the page.
A /usr/local directory is not writeable
Check to ensure that the /usr/local file system is not NFS-mounted from another system where
it is exported with root mapped to nobody.
Modified security settings
If you are having difficulty connecting to your system using rsh, telnet, or ftp, and TCP Wrapper
is installed on your system, check the /etc/hosts.allow file and edit the file to customize the
entries for the affected services. If you installed the Internet Express Administration utility, use the
TCP Wrapper component under Security on the Manage Components menu to customize the
/etc/hosts.allow file.
Note:
If you installed TCP Wrapper, access to the poppassd password changing server is denied by
default after installing Internet Express.
36 Troubleshooting the Installation