Dynamic Root Disk A.3.13* Administrator's Guide HP-UX 11i v2, HP-UX 11i v3 (766142-001, March 2014)

9 Support and other resources
This chapter contains support information and the available resources for the HP Dynamic Root
Disk software product.
Information to collect before contacting HP
Be sure to have the following information available before you call contact HP:
• Technical support registration number (if applicable)
• Product serial number
• Product model name and number
• Product identification number
• Applicable error message
• Add-on boards or hardware
• Third-party hardware or software
• Operating system type and revision level
How to contact HP
Use the following methods to contact HP:
For the name of the nearest HP authorized reseller:
• See the Contact HP worldwide (in English) webpage (http://www8.hp.com/us/en/
hp-information/summary/ww-contact-us.html).
For HP technical support:
• In the United States, for contact options see the Contact HP United States webpage (http://
welcome. hp.com/country/us/en/contact_us.html). To contact HP by phone:
◦ Call 1-800-HP-INVENT (1-800-474-6836). This service is available 24 hours a day, 7
days a week. For continuous quality improvement, calls may be recorded or monitored.
◦ If you have purchased a Care Pack (service upgrade), call 1-800-633-3600. For more
information about Care Packs, refer to the HP website (http://www8.hp.com/us/en/
business-services/it-services.html?compURI=1077422).
• In other locations, see the Contact HP worldwide (in English) webpage (http://
welcome.hp.com/country/us/en/wwcontact_us.html).
Subscription service
HP recommends that you register your product at the Subscriber's Choice for Business website:
http://www.hp.com/country/us/en/contact_us.html
After registering, you will receive email notification of product enhancements, new driver versions,
firmware updates, and other product resources.
To obtain product support, see “Information to collect before contacting HP” (page 40).
For a forum with other DRD users, visit the HP_UX_Docs twitter page:
http://twitter.com/HP_UX_Docs
40 Support and other resources