HP-UX Directory Server Version 8.1 (B.08.10.07) Release Notes (766146-001, March 2014)
8 Support and other resources
Information to collect before contacting HP
Be sure to have the following information available before you contact HP:
• Software product name
• Hardware product model number
• Operating system type and version
• Applicable error message
• Third-party hardware or software
• Technical support registration number (if applicable)
How to contact HP
Use the following methods to contact HP technical support:
• In the United States, see the Customer Service / Contact HP United States website for contact
options:
http://welcome.hp.com/country/us/en/contact_us.html
• In the United States, call 1-800-HP-INVENT (1-800-474-6836) to contact HP by telephone.
This service is available 24 hours a day, 7 days a week. For continuous quality improvement,
conversations might be recorded or monitored.
• In other locations, see the Contact HP Worldwide website for contact options:
http://welcome.hp.com/country/us/en/wwcontact.html
Subscription service
HP recommends that you register your product at the Subscriber's Choice for Business website:
http://www.hp.com/country/us/en/contact_us.html After registering, you will receive email
notification of product enhancements, new driver versions, firmware updates, and other product
resources.
Related information
HP-UX Directory Server documentation set
• HP-UX Directory Server release notes
The release notes contain important information on new features, fixed bugs, known issues
and workarounds, and other important information for this specific version of the HP-UX
Directory Server.
• HP-UX Directory Server administrator guide
This guide contains information and procedures you need to perform to maintain your Directory
Server.
• HP-UX Directory Server administration server guide
The Administration Server is a support server that drives access to the Directory Server Console
, provides a web server for Directory Server web applications, and stores some Directory
Server configuration. This guide covers how to manage the Administration Server through the
Console, through the command line, and through the web services. It also covers basic
Administration Server concepts.
20 Support and other resources