HP-UX Desktop Troubleshooting Guide

1 Introduction
1.1 Abstract
This troubleshooting guide is based on the problems reported against CDE and X/Motif
products. The nature of problems received by the CDEXM team have been associated
with the startup function of CDE or Xserver. Problems such as CDE or Xserver not
coming up on either the remote system or on the console are common. These problems
are generally associated with customizations either in network configuration files or
CDE/Xserver related configuration files. This guide focuses on problems related to
both CDE and Xserver startup. However, it will be our constant endeavor to update
this guide based on the problems that would be reported in the future.
1.2 Intended Audience
The principle audiences of this document are the CDEXM lab engineers and RCE.
1.3 Related Documentation
Location-URLReference
http://gr8.mvlabs.corp.hp.com/GR8 calls (Since January 2007)
http://www.docs.hp.com/HP Technical documentation
Man pages provided in HP-UX.Man pages
http://itrc.hp.com/HP Technical Documentation
http://www.hp.com/sg/sawSAW
The principle audiences of this document are the CDEXM lab engineers and RCE.
1.4 Purpose of the Document
This document highlights some of the basic problems that CDE or Xserver users can
see due to which their startup is affected either on remote system or on HP-server
console. This document also contains few troubleshooting techniques for resolving
generic problems related to network configuration files or configuration files associated
with CDE and Xserver.
1.1 Abstract 7