HP-UX Desktop Troubleshooting Guide

5.1 Troubleshooting the HP-Server Console
5.1.1 Check configuration entries in the Xservers and Xconfig file
1. Xservers configuration
The Xservers file is located either in the /etc/dt/config/ directory or in the
/usr/dt/config directory. Check if the entry Local local@console
/usr/bin/X11/X :0 is uncommented in the Xservers file present in either of
the directories.
# ##########################################################################
# 108
* Local local@console /usr/bin/X11/X :0
2. Xconfig configuration
The Xconfig file is located either in the /etc/dt/config/ directory or in the
/usr/dt/config/ directory.
Check whether the Xconfig file has a reference to the Dtlogin.servers:
Xservers file in either of the directories.
# #########################################################################
Dtlogin.accessFile: Xaccess
# 61
Dtlogin.servers: Xservers
Once you have performed the above-mentioned procedure, run:
# init 2 or # /sbin/init.d/dtlogin.rc stop
# init 3 or # /sbin/init.d/dtlogin.rc start
5.1.2 Check physical connectivity of Mouse
Check the physical connection of mouse with the HP Server.
If the OS version is 11.23 (with USB kernel stack) or < 11.23, the mouse must be
connected. If the mouse is not connected, connect the mouse and try to start X by
running the # /usr/bin/X11/X :0 & command from the telnet session.
If the OS version is 11.23 (with USB-OO Kernel stack) or 11.31, X will come up
irrespective of the mouse connection (that is, X will come up even if the mouse is
not connected).
5.1.3 Check physical connection of Graphics Card
Check the physical connection of the graphics card with HP Server. If the graphics card
is not connected, connect the graphics card and try to start X by running the #
/usr/bin/X11/X :0 & command from the telnet session.
5.1.4 Check if the local X server process is running or not
Check the existence of X running on the HP-Server console by executing the following
command:
20 Troubleshooting on the HP-Server