HP Auto Port Aggregation Administrator's Guide HP-UX 11i v3 (766140-001, March 2014)
Whenever the TSO status of a link aggregate or failover group changes, a warning message is
logged in the nettl.LOG000 file. For example, when the TSO capability is disabled on an
aggregate, a WARNING message similar to the following is logged:
----------------------Auto-Port Aggregation/9000 Networking--------------@#%
Timestamp : Wed Aug 18 PDT 2004 09:37:56.600031
Process ID : [ICS] Subsystem : HP_APA
User ID ( UID ) : -1 Log Class : WARNING
Device ID : 903 Path ID : 0
Connection ID : 0 Log Instance : 0
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
<3014> HP Auto-Port Aggregation product disabled TCP Segmentation Offload
capability for link aggregation 903.
When the TSO capability is enabled on an aggregate, an INFORMATIVE message similar to the
following is logged:
----------------------Auto-Port Aggregation/9000 Networking--------------@#%
Timestamp : Wed Aug 18 PDT 2004 09:37:53.020072
Process ID : [ICS] Subsystem : HP_APA
User ID ( UID ) : -1 Log Class : INFORMATIVE
Device ID : 903 Path ID : 0
Connection ID : 0 Log Instance : 0
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
<4015> HP Auto-Port Aggregation product enabled TCP Segmentation Offload
capability for link aggregation 903. VMTU = 32160.
For more information on using the command line interface and the GUI version, see nettl(1M) and
nettladm(1M), respectively. See netfmt(1M) for information on creating a filter for trace formatting.
Reporting problems
If you are unable to solve a problem with HP APA, do the following:
1. Read the release notes for HP APA to see if the problem is known. If it is, follow the solution
offered to solve the problem.
2. Determine whether the product is still under warranty or whether your company purchased
support services for the product. Your operations manager can supply you with the necessary
information.
3. Access HP Support Centre and search the technical knowledge databases to determine if the
problem you are experiencing has already been reported. The type of documentation and
resources you have access to depend on your level of entitlement.
For more information about the support tools and information, see Hewlett-Packard Support
Centre.
4. If you are requested to supply any information pertaining to the problem, gather the necessary
information and submit it. The following section describes the information that you might be
asked to submit.
Gathering information
To gather information to report a problem, complete the following steps:
1. Write a complete description of the problem. Describe the events leading up to and including
the problem. Attempt to describe the source and symptoms of the problem.
Include in your description: HP-UX commands used; communication subsystem commands
used; job streams; result codes and messages; and data that can reproduce the problem. Also
provide a network map with the host name, IP (Internet address), and station address of each
system connected to the HP system.
Illustrate as clearly as possible the context of any message(s). Prepare copies of information
displayed at the system console and user terminal.
Reporting problems 71