HP-UX AAA Server A.08.02.10 Administrator's Guide HP-UX 11i v3 (T1428-90093, November 2013)

1. Can launch Server Manager and view all applets and icons?
Launch the Server Manager administration and verify if all the applets and icons can be
viewed.
ResolutionProblem
See “Troubleshooting the Server Manager Administration Utility” (page 350). If you
are able to resolve the problem using the suggestions listed in this section, but are
facing other problems, proceed to step 2. If you are not facing any other problems,
end the troubleshooting process.
If you are unable to resolve the problem using the suggestions listed in this section,
report it to HP after collecting all the information listed in Chapter 32: “Reporting
Problems” (page 377).
Unable to launch Server
Manager?
End the troubleshooting process. If you face a different problem, proceed to step
2.
Able to launch Server
Manager?
2. Can start/administer HP-UX AAA Server from Server Manager?
Try to start and administer the HP-UX AAA Server from the Server Manager administration
utility.
ResolutionProblem
The problem may be with the HP-UX AAA Server startup or a remote management
issue. See “Troubleshooting Remote Management Problems” (page 353) or
“Troubleshooting HP-UX AAA Server Startup Problems” (page 354).
Unable to start or administer
the Server Manager?
If you are able to resolve the problem using the suggestions listed in this section,
but are facing other problems, proceed to step 3.
If you are not facing any other problems, end the troubleshooting process.
End the troubleshooting process. If you face a different problem, proceed to step
3.
Able to start or administer the
Server Manager?
3. HP-UX AAA Server responds to request?
Check to see if the HP-UX AAA Server responds to access-requests from clients/supplicants.
ResolutionProblem
See “Troubleshooting an Unresponsive HP-UX AAA Server” (page 357).Is the server not responding to
requests?
If you are able to resolve the problem using the suggestions listed in this section,
but are facing other problems, proceed to step 4.
If you are not facing any other problems, end the troubleshooting process.
End the troubleshooting process. If you face a different problem, proceed to
step 4.
Is the server responding to
requests?
Troubleshooting Flowchart 349