HP-UX AAA Server A.08.02 Administrator's Guide

Table 101 External Service Failure Problems (continued)
TroubleshootingProblem
Solution 1. Ensure that the LDAP server is running.
2. Verify the following LDAP configuration parameters for the affected
realm:
• Host
• Port
For more information on verifying the LDAP configuration for a realm,
see “Configuring Realms for LDAP ” (page 77).
get_open_result: Cannot connect to LDAP server '<server name>'
as LDAP user (Keyword 'Keyword')
Log MessageUnable to connect to
the LDAP server as
administrator
'cn=value,dc=value,dc=value,dc=com'. ERROR '49' (Invalid
credentials). Access denied . Verify LDAP properties in the Local Realms
configuration in Server Manager or verify LDAP user and password in
the appropriate authfile in '/etc/opt/aaa
This problem may occur if the LDAP properties are not correctly
configured.
Cause
Verify the following LDAP configuration parameters for the affected
realm:
Solution
• Administrator
• Password
• Search Base
• Filter
• Authentication Type
For more information on verifying the LDAP configuration for a realm,
see ???.
Connecting DB '<database>' with service 'example:152/ora10g',
user 'system' OCI_ERROR(AAA_OCIServerAttach -1): ORA-12541:
Log MessageUnable to open
database connection
TNS:no listener 2006: OCI_ERROR(AAA_OCISessionBegin -1):
ORA-24327: need explicit attach before authenticating a user Failed
to open database connections for db_oci db id.
No listener is running on the Oracle server. If the listener is running,
the connection configuration (hostname and port) is incorrect
Cause
Verify that an instance of the Oracle database server is running on the
server and port specified in the DBID structure of /etc/opt/aaa/
sqlaccess.config.
Solution
For more information on using the SQL Access feature with Oracle,
see Chapter 22 (page 247).
Connecting DB '<database>' with service 'example:1521/ora10g',
user 'system'OCI_ERROR (AAA_OCIServerAttach -1): ORA-12154:
Log MessageUnable to connect to
the Oracle database
server
TNS:could not resolve the connect identifier specified
OCI_ERROR(AAA_OCISessionBegin -1): ORA-24327: need explicit
attach before authenticating a user Failed to open database connections
for db_oci db id
The Oracle server and port that the HP-UX AAA Server is trying to
connect to cannot be resolved.
Cause
Specify the correct server and port specified in the DBID structure of
/etc/opt/aaa/sqlaccess.config.For more information on using
Solution
the SQL Access feature with Oracle, see Chapter 17, SQL Access on
page 221.If the sqlaccess.config configuration is correct, the
OCI client is unable to resolve the database name. Ensure that the
tnsnames.ora file contains all the databases that your OCI client
360 Troubleshooting Procedures