HP-UX AAA Server A.08.01 administrator's guide (T1428-90072, May 2010)

Table 30-4 External Service Failure Problems (continued)
TroubleshootingProblem
Authentication: 205/0 '<user name>' via <hostname/IP
address> from <hostname/IP address> port <port
Log MessageUnable to connect
to the DHCP server
no> Outbound (8 retries) - FAILED DHCP server not
responding -- total 24, holding 0
The DHCP server is busy or unavailable.Cause
Verify if the DHCP server is running and can service IP
address requests.
Solution
Or,
Specify an alternate DHCP server.
mschap2Authenticate: user ‘<user name>’ has
unknown hash ‘crypt’
Log MessageTwo-factor
authentication
using MS-CHAP v2
mschap2Authenticate: user ‘<user name>’ has
fails when the
unknown hash ‘sha’ or Mschap2Authenticate:
encrypted user
user
password is stored
‘<user name>’ has unknown hash ‘SHA’
in LDAP and the
token information
mschap2Authenticate: user ‘<user name>’ has
is stored in SQL
database.
unknown hash ‘ssha’ or Mschap2Authenticate:
user
‘<user name>’ has unknown hash ‘SSHA’
mschap2Authenticate: user ‘<user name>’ has
unknown hash ‘md5’
Two-factor authentication using MS-CHAP v2 supports only
clear text user password stored in LDAP.
Cause
If the user encrypted password is stored in the SQL Database,
SQL Access conversion function is required to convert the
Solution
respective encrypted password to clear text user password.
MS-CHAP v2 supports only clear text user password stored
in LDAP.
iaaa.SNMP: AgentX master agent failed to respond to ping.
Attempting to re-register.
Log MessageRequest dropped
for around 18
seconds.
This problem may occur if the SNMP master agent is not
responding.
Cause
Ensure that the SNMP master agent is running and is
responding.
Solution
For more information on SNMP properties, see “The
iaaa.SNMP Property” (page 521).
492 Troubleshooting Procedures