HP-UX AAA Server A.08.01 administrator's guide (T1428-90072, May 2010)

Table Of Contents
Troubleshooting Common Configuration Problems
Table 30-3 lists the problems caused because of incorrect configuration on the RADIUS
client or the HP-UX AAA Server. Compare the error recorded in the logfile with the
following and perform the appropriate corrective actions.
Table 30-3 Common Configuration Problems
TroubleshootingProblem
Request from unknown client <client IP or
hostname> dropped. Configure client in
Log MessageRequest dropped
/etc/opt/aaa/clients or Access Devices screen in Server
Manager.
The HP-UX AAA Server is not configured to receive
requests from the RADIUS client.
Cause
Solution 1. Ensure that the RADIUS client is sending requests to
the correct HP-UX AAA Server.
2. If the client is configured correctly, configure the
HP-UX AAA Server to receive requests from the client
using the Access Devices screen of the Server Manager.
3. If the HP-UX AAA Server receives the request from a
proxy server, configure the proxy server using the
Proxies screen of the Server Manager.
For information about configuring RADIUS clients, see
Configuring RADIUS Client Using the Access Devices
Screen on page 89.
484 Troubleshooting Procedures