HP-UX AAA Server A.08.01 administrator's guide (T1428-90072, May 2010)

Table Of Contents
3. HP-UX AAA Server responds to request?
Check to see if the HP-UX AAA Server responds to access-requests from
clients/supplicants.
ResolutionProblem
See “Troubleshooting an Unresponsive HP-UX AAA Server
(page 483).
Is the server not responding
to requests?
If you are able to resolve the problem using the suggestions listed in
this section, but are facing other problems, proceed to step 4.
If you are not facing any other problems, end the troubleshooting
process.
End the troubleshooting process. If you face a different problem,
proceed to step 4.
Is the server responding to
requests?
4. HP-UX AAA Server returns Access-Accept (when the user is expecting an
Access-Accept)?
Check to see if the HP-UX AAA Server returns Access-Accepts to
clients/supplicants.
ResolutionProblem
See “Troubleshooting Access-Rejects from the HP-UX AAA Server
(page 494).
If you are able to resolve the problem using the suggestions listed
in this section, but the user still cannot connect to the network
service, see “Troubleshooting Provisioning Errors” (page 506).
If you are not facing any other problems, end the troubleshooting
process.
Is the server returning Access-
Rejects?
If the HP-UX AAA Server returns Access-Accept to the
client/supplicant, but the user cannot connect to the network
service, see “Troubleshooting Provisioning Errors” (page 506). If
you are not facing any other problems, end the troubleshooting
process.
If you are unable to resolve the problem using the suggestions
listed in this section, report the problem to HP after collecting all
the information listed in Chapter 32: “Reporting Problems”
(page 513)
Is the server returning Access
Accepts?
Troubleshooting the Server Manager Administration Utility
This section describes how to troubleshoot problems with the Server Manager
administration utility.
472 Troubleshooting Procedures