HP-UX AAA Server A.08.00.01 Administrator's Guide

Table 30-6 EAP Problems (continued)
TroubleshootingProblem
Either the Subscriber-Key, AKA-Sequence-Number,
AKA-Mode and AKA-Algorithm attribute is not
configured, or does not meet the required specifications.
Cause
Verify the Subscriber-Key,
AKA-Sequence-Number, AKA-Mode configured for the
Resolution
user in the user profile and the AKA_Algorithm
configured for the realm in the EAP.authfile file.
For information on how to configure, see
Chapter 17 “Configuring EAP-SIM and EAP-AKA
Authentication Methods”
Troubleshooting Provisioning Errors
The supplicant will not be able to connect to the network service unless the HP-UX
AAA Server sends the provisioning attributes (such as session key, tunneling, and filter
attributes) expected by the RADIUS client. This occurs even if the HP-UX AAA Server
sends an Access-Accept to the RADIUS client.
To troubleshoot provisioning errors, perform the following steps:
1. Check the provisioning attributes expected by the RADIUS client from the HP-UX
AAA Server (along with the Access-Accept message).
2. Verify the Reply items configured for the user in the user profile store.
3. Turn debugging on and set the debug output level to 2. For more information on
using debugging, see “The raddbginc Utility: For Setting Debug Output Levels”
(page 501). Examine the /var/opt/aaa/logs/radius.debug file for attributes
sent to the Access-Accept message. Ensure that the client is configured to expect
the reply items sent by the HP-UX AAA Server.
4. If you have modified the user profile through the Server Manager, save the changes
to the HP-UX AAA Server.
Troubleshooting the HP-UX AAA Server Admin Utility
This section describes how to troubleshoot the HP-UX AAA Server Admin Tool.
Table 30-7
SolutionCauseProblem
Configure the required Groups
and Servers using HP-UX AAA
Server Manager as follows:
Groups and Servers are not
configured using the HP-UX
AAA Server Manager.
HP-UX AAA Server Admin tool
/opt/aaa/bin/rad_admin.sh
fails to administer HP-UX AAA
Troubleshooting the HP-UX AAA Server 497