HP-UX AAA Server A.08.00.01 Administrator's Guide

However, not all external service problems result in error messages being recorded in
the logfile. If the HP-UX AAA Server remains unresponsive but no error is recorded
in the server logfile, see the following sections:
• “Identifying External Service Failures using Logfile Error Messages” (page 479)
• “Identifying Proxy Server Failures” (page 484)
• “Identifying Unrecorded DHCP Failures” (page 484)
Identifying External Service Failures using Logfile Error Messages
Compare the errors recorded in the HP-UX AAA Server logfile with those listed in
Table 30-4 and perform the appropriate corrective actions:
Table 30-4 External Service Failure Problems
TroubleshootingProblem
proldap_open: Cannot connect to LDAP server 'server'. ERROR
'-1' (Can't contact LDAP server). LDAP server not found. Verify
Log MessageUnable to connect
to the LDAP
Server. LDAP properties in the Local Realms configuration in Server
Manager or verify LDAP server host and port configuration
values in the appropriate authfile in '/etc/opt/aaa
This problem may occur if the LDAP Server is not running,
or if the LDAP properties are not correctly configured.
Cause
Solution 1. Ensure that the LDAP server is running.
2. Verify the following LDAP configuration parameters for
the affected realm:
• Host
• Port
For more information on verifying the LDAP configuration
for a realm, see “Configuring Realms for LDAP ” (page 108).
Troubleshooting the HP-UX AAA Server 479