HP-UX AAA Server A.08.00.01 Administrator's Guide
Table 30-1 Common Problems with the Server Manager (continued)
SolutionCauseProblem
correspond to the same host.
HP-UX AAA Server Manager
Servers Using HP-UX AAA Server
Manager”
has not validated theses values
because the RMI object was not
running when the server was
configured.
Error while parsing the group
configuration file.
Can launch the Server Manager,
but get ‘Parse Error’ in the HP-UX
AAA Server Status Frame.
1. Stop the HP-UX AAA Server
Manager and Tomcat.
2. Stop the RMI Objects running
on all the remote hosts.
3. Start the Tomcat and HP-UX
AAA Server Manager.
4. Start the RMI Objects on all the
remote hosts.
5. Modify all the Servers
configured. For more
information, see
“Administering HP-UX AAA
Servers Using HP-UX AAA
Server Manager”
Troubleshooting Server Manager Launch Problems
This section describes how to troubleshoot problems when you cannot launch the
Server Manager administration utility.
If you are unable to launch the Server Manager, complete the following steps:
1. Verify that you are using a supported browser. For a list of supported browsers,
see HP-UX AAA Server A.08.00.01 Release Notes at www.docs.hp.com in the Internet
and Security Solutions section.
2. Verify the port number specified in the URL. The default port number is 8081
(HTTP) or 8443 (HTTPS). This is configured in Tomcat’s /opt/hpws/tomcat/
conf/server.xml file. If secure communication (HTTPS) is used, ensure that
the SSL configuration matches that described in Using Secure Socket Layer (SSL)
for Secured Remote Server Manager Administration on page 48.
3. Verify that the user name and password provided in the browser matches the user
name and password configured in
/opt/hpws/tomcat/conf/tomcat-users.xml.
4. Verify that the Tomcat server is running by entering the following command:
# ps -efx | grep tomcat | grep -v grep
If Tomcat is running, following is a portion of the output that is displayed:
root 15408 1 Mar 29 ? 10:10 /opt/java1.4bin/IA64N/java
466 Troubleshooting Procedures