HP-UX AAA Server A.08.00.01 Administrator's Guide
Protocol Limitations...............................................................................................459
RADIUS Client and Supplicant Considerations....................................................459
30 Troubleshooting Procedures..............................................................................................460
Troubleshooting Flowchart.........................................................................................460
Troubleshooting Flowchart Process.......................................................................462
Troubleshooting the Server Manager Administration Utility.....................................463
Common Problems With the Server Manager.......................................................464
Troubleshooting Server Manager Launch Problems........................................466
Troubleshooting Remote Management Problems............................................467
Troubleshooting the HP-UX AAA Server...................................................................468
Troubleshooting HP-UX AAA Server Startup Problems.......................................468
Common Problems with HP-UX AAA Server Startup.....................................469
Troubleshooting Bind Errors at HP-UX AAA Server Startup.....................473
Troubleshooting an Unresponsive HP-UX AAA Server........................................474
Troubleshooting Common Configuration Problems........................................475
Troubleshooting External Services...................................................................478
Identifying External Service Failures using Logfile Error Messages..........479
Identifying Unrecorded External Datastore Failures..................................483
Identifying Proxy Server Failures................................................................484
Identifying Unrecorded DHCP Failures.....................................................484
Troubleshooting Access-Rejects from the HP-UX AAA Server.............................485
Common Authentication Failure Problems......................................................485
EAP Problems........................................................................................................493
Troubleshooting Provisioning Errors.....................................................................497
Troubleshooting the HP-UX AAA Server Admin Utility......................................497
31 Troubleshooting Resources................................................................................................500
HP-UX AAA Server Troubleshooting Utilities............................................................500
The radcheck Utility: For Checking the Server Status........................................500
The radpwtst Utility: For Testing Authentication...............................................501
The raddbginc Utility: For Setting Debug Output Levels..................................501
The radsignal Utility: For Rolling Over the Debug Output to New Files.........502
The HP-UX AAA Server Logfile and Debug File........................................................502
The HP-UX AAA Server Logfile............................................................................502
The HP-UX AAA Server Debug File......................................................................502
32 Reporting Problems.........................................................................................................504
Server Set Up Information...........................................................................................504
Server Manager Related Information..........................................................................505
External Components..................................................................................................505
External Databases.................................................................................................505
SNMP Servers.........................................................................................................505
DHCP Servers.........................................................................................................505
OpenSSL.................................................................................................................505
EAP Related Information............................................................................................505
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