HP-UX AAA Server A.07.01 Administrator's Guide

Table 28-3 Common Configuration Problems (continued)
TroubleshootingProblem
The specified attribute instance 'RADIUS:State[10]' could
not be found.
Log MessageRequest dropped
This error can occur if one of the policy files is using an
attribute instance that is not present in the incoming
request.
Cause
If you are unsure whether the attribute used in the policy
file will be present in all the incoming requests, verify that
Resolution
it is present in the request before actually using it. You
can use the count attribute function to verify that the
attribute is present. For example,
if ( count(State) = 10 &&
State = "xxxxx" )
Instance <begin> is not allowed in the argument for
<tolower>. Only numeric instances and 'last' are allowed
Log MessageRequest dropped
This error can occur if you have used the begin keyword
to specify the first occurrence of an attribute instance with
Cause
any command other than the insert command. For more
information on the usage of the begin keyword, see
“Keyword Instance Specification” (page 295).
Use numeric instances to specify the first occurrence of
an attribute instance. For example:
tolower(User-Name[0])
Resolution
Instance '*' is not allowed in the argument for 'tolower'.
Only numeric instances and 'last' are allowed.
NOTE: In this example, tolower has been used.
However, this kind of error message can appear whenever
any unsupported arguments are specified.
Log MessageRequest dropped
This error can occur if you have specified an asterisk with
commands or attribute functions that do not support it.
Cause
For more information on the usage of the asterisk
keyword, see “Keyword Instance Specification” (page 295).
Specify a particular instance instead of specifying all
instances of an attribute where it is not supported.
Resolution
Troubleshooting External Services
This section describes how to troubleshoot problems related to external services.
External service failures cause the HP-UX AAA Server to be unresponsive. If the logfile
records an error, see “Identifying External Service Failures using Logfile Error Messages”
(page 347) to determine the problem and perform the necessary corrective actions.
346 Troubleshooting Procedures