HP-UX AAA Server A.07.01 Administrator's Guide

Troubleshooting the HP-UX AAA Server
This section describes how to troubleshoot problems with HP-UX AAA Server startup
and operation. The troubleshooting flowchart in Figure 28-1 leads you to one of the
following sections:
• “Troubleshooting HP-UX AAA Server Startup Problems” (page 339)
• “Troubleshooting an Unresponsive HP-UX AAA Server” (page 343)
• “Troubleshooting Access-Rejects from the HP-UX AAA Server” (page 352)
• “Troubleshooting Provisioning Errors” (page 363)
Troubleshooting HP-UX AAA Server Startup Problems
This section describes how to troubleshoot problems encountered while starting the
HP-UX AAA Server.
To troubleshoot HP-UX AAA Server startup problems, complete the following steps:
1. Search for the failure error messages in the HP-UX AAA Server logfile using the
Server Logfile screen in the Server Manager administration utility. For more
information on using the Server Logfile screen, see “Using Server Manager to
Retrieve Logfile Information” (page 129).
2. Compare the failure error messages and the command line errors to those listed
in Table 28-2, and perform the appropriate corrective actions.
Common Problems with HP-UX AAA Server Startup
Table 28-2 lists the common problems that you can encounter while attempting to start
the HP-UX AAA Server. Compare the problem that you observe with those listed in
this table and perform the necessary corrective actions:
Table 28-2 Common Problems with HP-UX AAA Server Startup
TroubleshootingProblem
Error '13' (Permission denied). Cannot launch radiusd daemon.
User '<user name>' cannot open '/var/opt/aaa/logs/logfile'.
Verify read/write permissions for user on the file
Log MessageThe logfile does
not have
read-write
permissions for
This error can occur when radiusd is started as a non root user,
and it was previously started as a root user.
Cause
the user who is
trying to start the
radiusd
daemon.
To start radiusd as a non root user, see Running the HP-UX
AAA Server as a non-root User on page 51.
Solution
Troubleshooting the HP-UX AAA Server 339