Important Information: WEBES v5.6 and WEBES v5.6 Update 1 product coverage - Edition 1.0

ManualsBrandsHP ManualsSoftwareHP-UX 11i WBEM Software

HP Insight Remote Support Standard

Important Information: WEBES v5.6 and WEBES v5.6

Update 1

Contents

Contents ............................................................................................................................................................... 1

Revision history .................................................................................................................................................... 2

About this document ............................................................................................................................................. 2

Introduction ........................................................................................................................................................... 3

Web-Based Enterprise Services (WEBES) v5.6 and WEBES v5.6 Update 1 ...................................................... 3

HP Installation Advisor .................................................................................................................................... 6

WEBES manual installation when upgrading to v5.6 or above ....................................................................... 6

Known Issues .................................................................................................................................................. 7

Reference number: 5900-0505

Published: December, 2009 - A.05.30 - Edition 1.0

Summary of content (7 pages)

PAGE 1
HP Insight Remote Support Standard Important Information: WEBES v5.6 and WEBES v5.6 Update 1 Contents Contents ............................................................................................................................................................... 1 Revision history .................................................................................................................................................... 2 About this document ..................................................
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Legal notices Confidential computer software. Valid license from HP required for possession, use or copying. Consistent with FAR 12.211 and 12.212, Commercial Computer Software, Computer Software Documentation, and Technical Data for Commercial Items are licensed to the U.S. Government under vendor’s standard commercial license. The information contained herein is subject to change without notice.
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Introduction This document is targeted at existing Insight Remote Support Standard customers considering upgrading to Web-Based Enterprise Services (WEBES) v5.6 and v5.6 Update 1. This upgrade is recommended for customers who need monitoring for devices supported with these two WEBES releases. All other existing customers are recommended to migrate with the introduction of HP Insight Remote Support Standard A.05.40, scheduled for January 2010. New customers can install HP Insight Remote Support Standard A.
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○ ○ ○ ○ ○ HP Insight Management Agents for Windows Server 2003/2008 v8.3 HP Insight Management WBEM Providers for Windows Server 2003/2008 v2.4 HP Insight Management WBEM Providers for Red Hat Enterprise Linux v2.3 HP Insight Management WBEM Providers for SUSE Linux Enterprise Server v2.3 HP ProLiant Insight Management Agents for Solaris 10 v5.1 NOTE: HP recommends installing the HP ProLiant Solaris Support Bundle v8.
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Additional HP Integrity support    Added Service Media Library Links for BL860c/BL870c callouts Added Direct Attach (DAS) support on HP-UX 11i v3 operating systems SUSE LINUX Enterprise Server 11 IMPORTANT: SUSE Linux Enterprise Server 11 operating system requires HP Insight Management WBEM Providers installed and enabled. HP strongly recommends installing the HP Integrity Essentials Foundation Pack rather than installing the WBEM Provider alone as it contains additional recommended component updates.
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Hence HP strongly recommends that you upgrade to WEBES 5.6 Update 1 as the earliest opportunity. NOTE: For a complete list of supported products, please see the HP Insight Remote Support Standard A.05.30 Release Notes at http://docs.hp.com/en/netsys.html#Insight%20Remote%20Support HP Installation Advisor HP has introduced with this WEBES release the HP Insight Remote Support Installation Advisor toolkit that is bundled with WEBES v5.6 Update 1 software installation.
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NOTE: More details on how to use the Remote Support Software Manager, see the HP Remote Support Software Manager Configuration, Usage and Troubleshooting Guide for Insight Remote Support Standard at http://docs.hp.com/en/netsys.html#Insight%20Remote%20Support. NOTE: See the WEBES 5.6 Installation, Configuration, and Usage Guide at http://h18023.www1.hp.com/support/svctools/webes/index.html for more details. Known Issues WEB-Based Enterprise Services v5.6 not transmitting events to HP WEBES v5.