VERITAS Volume Manager 3.1 Storage Administrator Administrator's Guide

Troubleshooting
General Troubleshooting
Chapter 6 241
General Troubleshooting
This section contains suggestions on how to correct some general
problems that may occur when you try to use the Storage Administrator.
Client/Server Problems
This section describes some Storage Administrator client and server
problems and provides suggestions on how to correct these problems. For
more information about the client and server, refer to the vmsa(1M) and
vmsa_server(1M) manual pages.
User is not authorized to connect to the server.
This error can occur for the following reasons:
• The user name is incorrect.
• The password is incorrect.
• The user does not have an account on the machine.
• The password and group files or NIS tables do not contain entries for
the user.
• The user is not listed in the vrtsadm group entry.
• Type the user name and password again. If the same error appears,
ask the administrator of the machine to make sure that your user
name is included in the vrtsadm group entry and your user name and
password are entered correctly in the appropriate password and
group files or NIS tables.
There is no such server.
The specified host machine does not exist or is not in the Domain Name
System (DNS).
• Check the machine name and type the machine name again.
Unable to connect to the server.
The Storage Administrator server may not be running on the machine to
be administered.