Veritas Storage Foundation 5.1 SP1: Storage and Availability Management for Oracle (5900-1504, April 2011)

indications point to a component product or to Oracle as the source of a problem,
it may be necessary to refer to the appropriate documentation to resolve it.
For troubleshooting Storage Foundation product issues:
■ Veritas File System Administrators Guide
■ Veritas Volume Manager Administrators Guide
■ Veritas Storage Foundation for Cluster File System Administrators Guide
■ Veritas Storage Foundation for Oracle RAC Administrators Guide
Running scripts for engineering support analysis
Troubleshooting scripts gather information about the configuration and status
of your product and its modules. The scripts identify package information,
debugging messages, console messages, and information about disk groups and
volumes. Forwarding the output of these scripts to Symantec Tech Support can
assist with analyzing and solving any problems.
To obtain SFDB repository and log information
◆
Run:
# /opt/VRTSspt/VRTSexplorer/VRTSexplorer
Send the output to Support.
Storage Foundation for Databases (SFDB) tools log files
Checking the following log files can provide useful diagnostic information.
SFDB tools commands log files are located in the /var/vx/vxdba/logs directory.
Valid HOME directory for Storage Foundation for Databases (SFDB)
You must have a valid HOME directory for vxdbd to work correctly with several
Veritas Storage Foundation product features. If you receive the following error
message, but you confirm that vxdbd is running (using ps -ef | grep vxdbd rather
than vxdbdctrl status), you may not have a valid HOME directory or it may not
be available to vxdbd:
VXDBA_PRODUCT exec_remote ERROR V-81-7700 Can not connect to the vxdbd.
Troubleshooting SFDB tools
About troubleshooting Storage Foundation for Databases (SFDB) tools
296