VERITAS FlashSnap Point-In-Time-Copy Solutions Administrator's Guide

Preface 11
Getting Help
Getting Help
For technical assistance, visit http://support.veritas.com and select phone or email support. This site
also provides access to resources such as TechNotes, product alerts, software downloads, hardware
compatibility lists, and the VERITAS customer email notification service. Use the Knowledge Base
Search feature to access additional product information, including current and past releases of
product documentation.
Diagnostic tools are also available to assist in troubleshooting problems associated with the
product. These tools are available on disc or can be downloaded from the VERITAS FTP site. See
the README.VRTSspt file in the /support directory for details.
For license information, software updates and sales contacts, visit
https://my.veritas.com/productcenter/ContactVeritas.jsp. For information on purchasing product
documentation, visit http://webstore.veritas.com.
Documentation Feedback
Your feedback on product documentation is important to us. Send suggestions for improvements
and reports on errors or omissions to [e-mail]. Include the title and part
number of the document (located in the lower left corner of the title page), and chapter and section
titles of the text on which you are reporting. Our goal is to ensure customer satisfaction by
providing effective, quality documentation. For assistance with topics other than documentation,
visit http://support.veritas.com.