NFS Services Administrator's Guide

Troubleshooting NFS Services
Common Problems with NFS
Chapter 5168
NFS “Server Not Responding” Message
❏ Enter the /usr/sbin/ping command on the NFS client to make sure
the NFS server is up and is reachable on the network. If the ping
command fails, either the server is down, or the network has a
problem. If the server is down, reboot it, or wait for it to come back
up. For more information on troubleshooting network problems, see
HP-UX LAN Administrator's Guide.
❏ Ensure that the following daemons are running on the NFS server:
— rpc.mountd
— rpc.statd
— rpc.lockd
❏ Enter the following command on the NFS client to make sure the
server is running all the NFS server processes:
/usr/bin/rpcinfo -p servername
The rpcinfo command should display the following services:
— rpcbind
— nfs
— mountd
— status
— nlockmgr
On the NFS server, check if the following processes are running:
— nfsd
— rpc.mountd
— rpc.statd
— rpc.lockd
If any of these processes is not running, follow these steps:
1. Make sure the /etc/rc.config.d/nfsconf file on the NFS
server contains the following lines:
NFS_SERVER=1
START_MOUNTD=1