HP Instant Capacity User's Guide for Versions 8.x

$ cimprovider :== $WBEM_OPT:[wbem.bin]cimprovider
$ pipe cimprovider -l | search sys$pipe -
“HP_NParProviderModule”,”HP_iCAPProviderModule”,
”HP_iCODProviderModule”
HP_NParProviderModule
HP_iCAPProviderModule
HP_iCODProviderModule
All three of the provider modules listed above must be loaded.
8. (HP-UX) Make sure par commands such as parstatus are working. For failures in virtual
partitions, check the vPar commands such as vparstatus.
9. Check the Instant Capacity log file and syslog file for any error messages. On HP-UX systems,
these files are /var/adm/icap.log and /var/adm/syslog/syslog.log. On OpenVMS
systems, these files are sys$manager:icap.log and sys$manager:operator.log.
Additional Troubleshooting Steps for E-mail Connectivity
If you are utilizing asset reporting, perform the following additional troubleshooting steps to
ensure that HP is able to receive an e-mail message from the Instant Capacity software:
1. Execute the command:.
/usr/sbin/icapnotify <reply_address>
Where reply_address is the e-mail address where you desire HP to send a confirmation
message
2. Verify that HP replies with a confirmation message, via e-mail, to the reply address specified
in Step 1
If you do not receive the confirmation e-mail message in Step 2 from HP then your partition is
unable to send e-mail over the internet to the hp.com domain. See “Diagnosing E-mail
Configuration” (page 127) for details on troubleshooting your e-mail configuration.
126 Troubleshooting