HP-UX 11i v3 Installation and Update Guide, September 2007 (Update 1 Release)

Table A-1 Known Install and Update Problems (continued)
Description/ActionProblem
When updating your system to HP-UX 11i v3, you may encounter
the following error message in the /var/opt/swm/swm.log file:
*Running "/var/adm/sw/pre_update/RNG-DKRN.100".
ERROR: The /dev/random or /dev/urandom device
special files may not
be in use during update-ux. Use the fuser(1M)
command to identify
these processes, then terminate them.
ERROR: The script
"/var/adm/sw/pre_update/RNG-DKRN.100"
returned a value of "1"
(ERROR) *Running
"/var/adm/sw/pre_update/RNG-DKRN.100"
failed with 2 errors
What To Do
Run fuser /dev/random or fuser /dev/urandom to retrieve
a list of process IDs that are using the special device files. Use the
process ID along with the ps command to determine what processes
are using the special device files.
If you find mxdtf, mxdomainmgr, or mxinventory as part of these
processes, then run /opt/mx/bin/mxstop to stop all HP SIM
activities before updating to HP-UX 11i v3.
If you find smbd as part of these processes, then run
/sbin/init.d/sambastop to stop all CIFS/Samba server processes
before updating to HP-UX 11i v3.
If you find named as part of these processes, then run
/sbin/init.d/named stop and /usr/sbin/rndc stop to
stop all DNS/BIND server processes before updating to HP-UX 11i
v3.
If you find sshd as part of these processes, then run
/sbin/init.d/secsh stop to stop all HP Secure Shell server
processes before updating to HP-UX 11i v3.
/dev/random or /dev/urandom
Errors During Update
OLR of a LAN Card in SG cluster
fails on HP-UX 11i v3
128 Known Problems and Troubleshooting