HP-UX 11i v3 Installation and Update Guide, March 2011 (Edition 9.2)

Table 15 Known install and update problems (continued)
Description/actionProblem
"/var/adm/sw/products/ProgSupport/C-INC/INFO":
No such file or directory (2).
ERROR: Rebuilding the Installed Products Database
has failed.
You may need to retry this operation.
The problem is due to tools in pre-March 2009 OEs incorrectly handling certain
patch dependency and ancestor relationships. Patches PHKL_38623, PHKL_38733,
PHKL_38715, PHKL_38762, and possibly other patches can trigger this problem.
These patches are contained in the March 2009 (or later) FEATURE11i bundle,
and possibly other March 2009 (or later) patch bundles.
Due to header files missing from the ProgSupport.C-INC fileset, a compile of
C source code will fail. Many of the header files in the /usr/include directory
tree or in /usr/old/usr/include will be missing. A swverify check will not
detect the missing files.
What to do
To avoid this problem, Ignite or update to the older OE first. Then install the desired
patches from the March 2009 (or later) FEATURE11i bundle. Do not install or
update an older OE with the FEATURE11i bundle (or referenced patches) in a
combined depot.
To repair damage that might have resulted from this problem, follow the steps
described in QXCR1000902981. Go to the IT Resource Center (http://itrc.hp.com),
click Search knowledge base, then select Search by document ID for your search
mode. Enter "ttr_na-SSB_1000902981” in the box.
The HP-UX 11i v3 September 2008 release includes the option to tune the system
base page size to values larger than its 4 KB default. Integrity Virtual Machines
HFS file system block size must be
greater than or equal to system
base page size always uses this feature to tune the system base page size in the host to 64 KB.
HFS file systems will fail to mount when the file system block size is less than the
system base page size.
What to do
If you are performing an update, and plan to use a non-default base page size,
replace each HFS file system with a VxFS file system. For each existing HFS file
system, create a new VxFS file system and copy the contents of the HFS file system
to the VxFS file system. HP does not recommend using HFS file systems on systems
where the base page size will be tuned to a non-default value. While HFS file
systems can be configured to work in this environment, VxFS administration is much
simpler than HFS administration with non-default base page sizes.
During a cold-install, configure all physical file systems as VxFS file systems.
For information about the new tunable that controls the size of a system base page,
see “Tunable Base Page Size” in the HP-UX 11i Version 3 September 2008 Release
Notes (http://hp.com/go/hpux-core-docs).
Due to a limitation on the length of the pathname to backing store volumes,
cold-installing HP-UX 11i v3 fails in an Integrity VM guest when using host VxVM
volumes as the guest's backing store. The install fails with the following error:
NOTICE: VxVM vxdmp V-5-0-34 added disk array
OTHER_DISKS, datype = OTHER_DISKS
Cold-install fails in Integrity VM
Guest
VxVM vxdisk ERROR V-5-1-5433 Device disk1_p2:
init failed: Device path not valid
* smapi listener returned "ACTION_FAILURE"
for message "CREATE_GROUP"
The configuration process has incurred an error,
would you like to push a shell for
debugging purposes? (y/[n]):
The issue will be fixed in a subsequent release of VxVM.
What to do
Known install and update problems 79