HP Management Platform Synchronization Installation and Reference Manual

Introduction to MPS
8
1-1 Intended Audience
This manual is written for different level of expertise and knowledge about Remote Support.
Sometimes it contains also very detailed information usually needed only by the HP RST Support
Group. However following the step by step instructions should allow all users to successfully install
and maintain the MPS.
Table 1-1 highlights the target audience for this document and the assumed knowledge level of
each audience type as well as their motivation for using this document.
NOTE: It is recommended that HP Support personnel is involved in the initial installation and
setup of MPS.
Table 1-1 Target Audience and Knowledge Assumptions
Audience Knowledge Assumptions Purpose
Customer IT system
administrators
Knowledge of HP-UX, Solaris
and AIX platforms (applies
only if the OVO collection
extension is deployed)
• MPS technology overview
• Installation prerequisites
• Installation and configuration
procedures
Customer IT network/security
staff
Knowledge of MPS change
requests regarding
communication parts and
protocols
Same as above
Customer IT OpenView
Operations administrators
• OVO Administration
• Knowledge of OVO
templates installation to
node groups(applies only if
the OVO collection
extension is deployed)
• Knowledge of OVO
console user interface
customization
• MPS technology overview
• Installation prerequisites
• Installation and configuration
procedures
• MPS operations
HP Account team HP MPS training
recommended
Same as above
HP Deployment team
• HP MPS training
mandatory
• Knowledge of RSP
installation and operation
• MPS technology overview
• Installation prerequisites
• Installation and configuration
procedures
• Basic troubleshooting
procedures
HP RST Support Group
• HP MPS training
mandatory
• RST troubleshooting
• MPS technology overview
• Installation procedures
• Basic troubleshooting
procedures
HP Solution Architects Knowledge of designing HP
solutions.
MPS technology overview