HP Management Platform Synchronization Installation and Reference Manual

Appendix A
52
After pressing any key RSSWM displays the following message:
Figure A-2 RSSWM error message after failed MVAA upgrade
Nevertheless the Packages page of RSSWM shows the MVAA package as Installed.
Figure A-3 RSSWM Packages page
Cause
The previously installed MPS (Management Platform Synchronizer) package is not properly un-
installed.
Solution
1. Record the MPS settings.
a. From the Start menu select Programs | Hewlett-Packard | Management Platform
Synchronizer | MPS Configuration.
b. Record all values.
Figure A-4 MPS Configuration window