HP Instant Support Enterprise Edition Imaged HP-UX Client Configuration Guide (February 2007)

Enabling and Configuring Instant Support Enterprise Edition
Introduction to Instant Support Enterprise Edition
Chapter 1
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8. Scroll down to the Entitlement Information section (Figure 1-6) and select a radio button either Serial
Number with Product number and/or Contract Identifier and Type. For most servers, the Serial and
Product numbers will be automatically populated.
• A customer whose host is covered by warranty should leave the Contract ID field blank.
• A customer who has purchased an extended or uplifted warranty at the time the device was
purchased will likely have an HP Care Pack support contract. The HP Care Pack contains a
second/separate support serial number that is different than the serial number for the host itself.
When selecting the HP Care Pack Serial Number contract type, enter the HP Care Pack serial
number as the contract identifier.
Figure 1-6 Entitlement Information
9. Click [submit].
10. Click [OK] on the progress dialog box (see Figure 1-7).
Figure 1-7 Update in Progress Dialog Box
11. Read the entitlement verification screen (Figure 1-8) and click [close].