HP Instant Support Enterprise Edition Imaged HP-UX Client Configuration Guide (February 2007)

Installing HP-UX ISEE Client Software
Troubleshooting the HP-UX Client Installation
Appendix B
18
If the swremove process is successful, a message appears confirming the removal of the software. Check
your log files to verify that there are no errors.
If the swremove does not complete successfully, consult the resulting logfile. It may indicate that there are
ISEE Platform dependencies that prevented success. Components such as VAEH, Availability Measure,
or CCMon are optional Business Support Software components, but they must be removed before the
ISEE Platform can complete uninstallation.
For each Business Support Software component listed in the log file, run swremove. For more information
about those components, see the Business Support Software components chapters in this guide.
Removing the HP Runner Software
The HP Runner Software is an application installed and activated with the HP-UX ISEE client software
installation. Runner measures and reports the availability of your HP-UX system to HP. Depending on the
provisions of your contracted service level, your HP account team may generate availability reports with this
data. Consult your HP account team before removing Runner from your HP-UX devices.
To remove the HP Availability Collector Software from your ISEE Monitored Device:
From root, execute:
swremove Availability