HP Fibre Channel Mass Storage Adapters Support Guide, February 2007

Chapter 3
Troubleshooting and Maintenance
Diagnostic Flowcharts
51
Flowchart 2 Connections Test Procedures
The sections below provide additional detail on the procedures listed in Flowchart 2.
A. Verify that the Fibre Channel adapter is properly seated. Shut down the system by entering
/usr/sbin/shutdown -h. Power off the system and disconnect the cables. Check that the adapter is
properly seated in the backplane. To verify that it is seated correctly, power on the system.
B. Adapter problem, call HP. Contact your HP service representative for assistance.
C. Verify that the connectors are solidly connected. Without powering off the system, make sure that
the connectors on the fiberoptic cable match the keyed connectors on the adapter, and that they are
solidly connected.
D. Verify the connection to the Fibre Channel Mass Storage device. Make sure the Fibre Channel
cable is fully connected to the Fibre Channel Mass Storage device, and the device is operating. Follow the
instructions in the device manual to check the device state. Try changing the connection to a different
port on the Fibre Channel Mass Storage device, if possible. After checking the connections, go to
Flowchart 3.
E. Verify that the Fibre Channel Mass Storage device is powered on. If not, power on the device.
F. Run Fibre Channel Mass Storage device-specific diagnostics. If diagnostics are available to
troubleshoot the Fibre Channel Mass Storage device, follow the steps to verify that the device is
functioning properly. After verification, go to Flowchart 3.