HP Fibre Channel Mass Storage Adapters Support Guide, February 2007

Chapter 3
Troubleshooting and Maintenance
HP Support Tools Manager
42
HP Support Tools Manager
This section describes how to use HP Support Tools Manager (STM) to gather information about the Fibre
Channel adapters, diagnose problems, and update firmware.
STM runs in three modes:
•Menu Mode
Use the mstm command to start STM in Menu Mode.
• X Windows environment
Use the xstm & command to start STM in X Windows.
• Command Line Mode
Use the cstm command to start STM in Command Line Mode.
Three tools are available in STM for Fibre Channel Mass Storage adapters:
• Information Tool
The Information Tool provides information about a Fibre Channel adapter without resetting the adapter.
The following is an example information log for a K-class system:
Log creation time: Tue Jun 6 14:12:23 2000
Hardware path: 8/12
Product ID: Fibre Channel Interface
Hardware Path: 8/12
Module Type: Type-A DMA I/O
Hardware Model: 0x15
Hardware Revision Number: 0
Software Revision Number: 0
Software Model Number: 0xa7
Software Option: 0x80
Hard Physical Address: 0xffb4c000
Slot Number: 3
IODC Revision: 0
World Wide Name: 1000080009F64883
Date Code: 3822
• Logtool Utility
The Logtool Utility extracts log errors and enables you to view them. This tool provides information about
a Fibre Channel adapter without resetting the adapter. The following is an example utility log for a
K-class system:
Log creation time: Mon Sep 11 17:47:07 2000
Device Path : 8/12
Product ID: Fibre Channel Interface
Product Qualifier: 15
Logger: td
Device Type: Interface
Device Qualifier: Fibre